Jessica Gourlay
Service Manager – ServiceHello! I am Jessica, the Service Manager at Stacatruc HQ, and I have been with the company since 2005. On most Sundays, you'll find me enthusiastically cheering for my son's football team – I take great pride in being the ultimate football mum! I enjoy providing a listening ear and offering advice to my team, nurturing individuals to excel in their roles and not feeling like just a number. Encouraging them to embrace new challenges and aiding them in achieving personal and also success as a team. One of the highlights at Stacatruc is the annual Easter egg hunt, where we all get to indulge in chocolate. Despite my love for sweets and chocolate, I balance it out with my passion for fitness. I make it a point to attend the Stacatruc wellness Wednesday, which includes a dynamic fitness boot camp and a supportive WhatsApp group to assist us in reaching our fitness objectives.
An interesting fact about me is that I can solve the Rubik's Cube! At Stacatruc we solve problems for our customers daily and provide them also with preventative support. At Stacatruc, we take pride in our patience and our commitment to prioritising customer satisfaction. We live by our values by embodying 'HEART' – we believe in unity and collaboration. Our goal is to respond promptly to our customers, striving to elevate their material handling experiences. We aim to establish 'TRUST' by going above and beyond to create exceptional experiences and be the ‘SUPPORT’ system our customers need. The HQ Service team operates in a fast-paced environment and plays a crucial role in supporting our Customers, Parts, and Engineering teams to ensure seamless business operations. If you are interested in joining our team, don't hesitate to reach out. Let's connect and discuss the exciting opportunities that await!