Service Customer Controller - HQ
...Are you good at putting customers first?
Do you have lots of patience? Great!
Then we need you!
⚙️ Free on-site parking
⚙️ This is a full time position
⚙️ 23 Days annual leave plus bank holidays
⚙️Cycle to work scheme
⚙️ Life Assurance
⚙️ Potential end of year bonus
⚙️ Long-term service recognition
⚙️ Pension scheme, inc Ethical Fund to build retirement pot!
⚙️ Optional well-being sessions each week
⚙️ Costco Card
Do you have a keen eye for detail? Do you have lots of energy and are motivated?
We are recruiting for a "Customer Service Controller" to join our exciting team based at our HQ in Thatcham. We would love your help in delivering care & support within our Service Department Team so that we can exceed customer expectations.
Here's what you’ll do:
⚙️ To work alongside the Customer service team
⚙️ In & outgoing telephone calls
⚙️ Data entry
⚙️ Busy and fast-paced department
⚙️ Competency with use of Microsoft & data systems
⚙️ Able to plan and organise work
⚙️ 8am - 5pm (with 1 hour lunch)
⚙️ Full-Time position
⚙️ Immediate start
⚙️ All training will be provided.
Qualifications and Skills of the Service Controller:
Candidates with experience as a Hire Controller, Administrator, Sales Administrator or Project Administrator from within a Material Handling /plant / equipment hire, M&E Engineering contracting, or transport /logistics background would be preferred, however, candidates with the relevant administrator / customer service experience from any background will be considered.
🚀 Our mission is straight forward; we want to independently support businesses
in optimising the movement of materials and products! Where our people
deliver exceptional service and sustainable solutions for our customers.
To create a better working environment for our customers and their
employees.
📣 🌟Sounds Like You?
As Stacatruc continues to grow, we are a diverse and forward-thinking
employer, we embed the principles of equality, diversity and inclusion
into everything we do. Please be aware that some roles within Stacatruc
may require a DBS, Credit or Security Clearance
Check. That includes
our staff, customers, suppliers, and our local community. We're
committed to the well-being of all our staff and to the sustainability
of our environment. We are looking for the right person that takes their
own initiative in this very important position to join us in our
progression forward. Even if your skillset or experience doesn’t 100%
align with a specific role, we still encourage you to apply. If you are
looking for a new challenge, have the drive to really build something to
be proud of and grow this
could be just the job for you...Fit this criteria? 🤝 We would love to hear from you, please submit your application.
Note: Genuine vacancies are advertised directly on the Stacatruc jobsite https://stacatruc.teamtailor.com/
Stacatruc use only carefully selected preferred partners to advertise
those current vacancies via associated job boards attached to our ATS.
- Department
- Service
- Locations
- Thatcham

Thatcham
Right Work > Right place > Right Culture
Here at Stacatruc, we have a great welcoming team which are spread across the nation. Head office is based in Berkshire, with depots in the Midlands, Greater Manchester, East Anglia. Our team LOVE to all meet up and are always joining in with fun ways to makeour working environment and day more than just ‘forklifts’!
Stacatruc as a company is a diverse and forward-thinking employer, we
embed the principles of equality, diversity and inclusion into
everything we do. That includes our staff, customers, suppliers and our
local community.
We’re committed to the well-being of all our staff
and to the sustainability of our environment. Can you help us really
build something to be proud of and grow?
Apply for the job ...
The road to becoming a hero
Stacatruc as a company is a diverse and forward-thinking
employer, we embed the principles of equality, diversity and inclusion
into everything we do. That includes our staff, customers, suppliers and
our local community.
We’re committed to the well-being of all our
staff and to the sustainability of our environment. Can you help us
really build something to be proud of and grow?

Just some of our work Perks
-
🕐 Flexible working
8:30am to 5:00pm are our core working hours, the rest is flexible – we work around your productivity!
-
🧘 Wellbeing
Optional weekly mindfulness sessions
-
💃🕺 Regular social & team events
Company Team events
-
💻Tech & Equipment Tech & Equipment
We’ll provide you with everything you need to get you started.
-
📚Development
Stacatruc actively encourages employees to get involved in courses, seminars, and conferences.
-
💷 Pension with intentions
We’ll enroll you into Legal & General pensions, complete with Ethical Fund options for building your retirement pot.

Connect with us
Service Customer Controller - HQ
...Are you good at putting customers first?
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